Working With People

Index by Date

May 2009

• Working with Aboriginal People and Communities: A practical resource
  - A guide for all community services and relevant non-ogvernment organisation staff, particularly field staff.

September 2008

• Working in Partnership
  - Practical advice for running effective partnerships
• Facts You Should Know About Community Engagement - 13 Steps to Raising the Right Crowd - A Free Report
  - Communities of all sorts can sometimes struggle to get positive engagement and participation of a cross section of members and constituents (“stakeholders”).In these modern times, people are more and more busy and less inclined to get involved. And yet, engagement is becoming even more important.

March 2006

• Don't Argue - Discuss - tips for turning arguments into discussions
  - Turn arguments into discussions and build relationships with these 10 points to guide you.

March 2005

• Community Relations Resource Kit
  - This Resource Kit has been developed by the Queensland Government Department of Premier and Cabinet as a reference guide for practitioners in the field of community relations. It is relevant to all practitioners, not just in Queensland

September 2004

• Public Interest Advocacy Centre
  - The Public Interest Advocacy Centre is an independent, non-profit legal and policy centre. PIAC makes strategic interventions in public interest matters to foster a fair, just and democratic society and to empower citizens, consumers and communities.

August 2004

• Case Management for Culturally and Linguistically Diverse Clients: Research Report by Patrick Harris; Interviews by Cecilia Lenagh
  - A report of research undertaken by the Ethnic Communities Council of NSW and NSW Community Options on best practice for case management of culturally and linguistically diverse (CALD) clients.

January 2003

• Negotiation Skills - A communitybuilders.nsw Toolkit
  - This communitybuilders.nsw Negotiation Toolkit is a summary from a variety of sources of some of the principles, steps and strategies in the process of negotiation.
• Negotiation Skills, Managing Conflict, and Handling Difficult People

September 2001

• Conflict Resolution Network
  - The vision of the Conflict Resolution Network is to create conflict-resolving community in a culture of peace and social justice. We make Conflict Resolution skills, strategies and attitudes more readily and universally accessible.

November 2000

• Solving problems through mediation.
  - Community Justice Centres, a great way to resolve minor disputes.

May 2000

• Resolving conflict
  - A guide to resolving conflict within a consultative framework.

June 1999

• Community Forums
  - Basic groundrules for running effective community forums

February 1999

• Simple Group Workshops
  - How to help your community create its vision - step by step guide to workshop